Cookie Policy

What we store in your browser, and why.

Last updated: 6 May 2026

This Cookie Policy explains what cookies and similar storage technologies Wiqly uses on wiqly.io (the dashboard) and cdn.wiqly.io (the embeddable widget).

Short version: the dashboard uses essential cookies for login. The embeddable widget does not use cookies at all — it uses sessionStorage, which is cleared when you close the tab.

1. The Wiqly dashboard

When you log into the dashboard at wiqly.io, we set the following essential cookies. These are required for the site to function and do not require consent under the UK’s Privacy and Electronic Communications Regulations (PECR).

CookiePurposeDuration
sb-*Supabase authentication tokens — keeps you logged in across page loads.Session / 7 days
NEXT_LOCALEStores your language preference so the dashboard renders in the right locale.1 year
themeRemembers whether you prefer light or dark mode.1 year
layout-styleRemembers whether you prefer the sidebar or top-bar navigation.1 year
sidebar_stateRemembers whether your sidebar was collapsed or expanded.1 year

We don’t use advertising cookies, third-party analytics cookies, or cross-site tracking cookies on the dashboard.

2. The Wiqly widget (embedded on customer websites)

The Wiqly widget you see on third-party websites does not use cookies. It uses sessionStorage, a browser feature that:

  • Is scoped to the current tab — never shared across tabs.
  • Is automatically cleared when you close the tab.
  • Cannot be read by other websites.
  • Is not transmitted to servers automatically.

We use sessionStorageto hold a random per-tab session ID. This lets us aggregate analytics events from the same visitor session (e.g. “the same person opened the widget and then watched a video”) without identifying you across sessions or websites.

What this means for the website operator embedding our widget:embedding Wiqly does not require you to add Wiqly to your cookie banner, because we don’t set cookies. You should still mention Wiqly in your privacy policy if you process leads through it.

3. Third-party services

The dashboard loads resources from a small number of third parties (e.g. Stripe’s billing portal, our font CDN). These services may set their own cookies according to their respective cookie policies. We don’t control these cookies and you should review the privacy policies of those providers if you want details.

4. Managing cookies

You can clear or block cookies through your browser settings. Blocking essential cookies will prevent you from logging into the Wiqly dashboard.

5. Changes to this policy

If we change how Wiqly uses cookies or storage, we’ll update this page. The “Last updated” date above will reflect the most recent change.

6. Contact

Questions about cookies or storage? Email hello@wiqly.io.