Account & billing
Plans, the 7-day trial, upgrades, cancellations.
Everything about your subscription, plan limits, and how to upgrade or cancel.
In this section
- Plans & billing — Starter vs. Pro, what's on each
- Trial & cancellation — how the 7-day trial works, when you're charged, how to cancel
Quick answers
How do I cancel? Settings → Billing → Cancel subscription. You keep access until the end of your billing period.
How do I upgrade? Settings → Billing → Change plan. Upgrades take effect immediately; you're billed the difference pro-rated.
Will I be charged during the trial? No. Cancel before day 8 and you pay nothing.
What happens to my widgets if I cancel? They stop rendering on your site (the embed script returns nothing). Your data is retained for 30 days in case you come back, then deleted.
For anything else, see Plans & billing or get in touch.